Legal

Privacy Policy

Effective Date: August 5, 2026

This Privacy Policy explains how TrustForges ("we," "us," or "our") collects, uses, and protects the information you provide when visiting www.trustforges.com (the "Site"). We are committed to protecting your privacy and handling your personal data responsibly. By using this Site, you agree to the practices described in this policy.

1. Information We Collect

When you submit the contact form on our Site, we collect the following personal information:

  • Full name
  • Email address
  • Mobile number
  • Company name
  • Subject / service interest
  • Message content

We do not collect payment information, government IDs, or any sensitive personal data through this Site.

2. How We Collect Information

Information is collected only when you voluntarily submit it through our contact form. We do not collect information through account registration, cookies, or automated tracking technologies at this time. When you submit the contact form, your data is processed through two third-party services:

  • EmailJS — used to route your message to our team inbox. EmailJS acts as an email-relay processor on our behalf.
  • Google Sheets (via Google Apps Script) — used to log form submissions for internal tracking and follow-up purposes.

Both services are bound by their own privacy policies and data processing terms. We do not authorize them to use your data for any purpose other than delivering it to us.

3. Why We Collect Your Information

We collect your information for legitimate business purposes only:

  • To respond to your inquiry or consultation request
  • To understand your service requirements and provide relevant solutions
  • To follow up on business discussions you have initiated
  • To send periodic service updates or relevant communications (only where you have expressed interest)

We will never use your information for unrelated marketing, profiling, or any purpose not disclosed in this policy.

4. How We Use Your Information

Your information is used to:

  • Contact you in response to your inquiry via email or phone
  • Record and organize incoming business inquiries for our internal team
  • Improve our services based on the nature of requests we receive
  • Occasionally communicate about service updates relevant to your expressed interests

5. We Do Not Sell Your Data

TrustForges does not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial purposes. Your data is used solely to fulfill the business purpose for which you submitted it.

6. Third-Party Service Providers

We use the following third-party processors to operate the contact form on this Site:

  • EmailJS (emailjs.com) — email relay service
  • Google LLC (Google Apps Script / Google Sheets) — form data logging

These providers have access to your personal data only as necessary to perform their functions. We do not permit them to use your data for independent marketing or other unauthorized purposes.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our third-party processors (EmailJS and Google) maintain their own industry-standard security practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights (US Visitors)

Depending on your state of residence, you may have certain rights regarding your personal information. These may include:

  • The right to know what personal data we hold about you
  • The right to request deletion of your personal data
  • The right to correct inaccurate personal data
  • The right to opt out of any future communications from us

To exercise any of these rights, contact us at info@trustforges.com. We will respond within a reasonable timeframe.

9. Unsubscribe / Opt-Out

If you no longer wish to receive communications from TrustForges, you may opt out at any time by emailing us at info@trustforges.com with the subject line "Unsubscribe." We will promptly remove you from our communications list.

10. SMS / Text Messaging

If TrustForges communicates with you via SMS, your opt-in data and consent will not be shared with any third party for purposes unrelated to providing our services. We may share your information, including SMS opt-in or consent status, with third parties that assist in the delivery of text messages (such as platform providers or phone carriers), solely for that purpose.

11. Children's Privacy

This Site is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately at info@trustforges.com.

12. Changes to This Policy

TrustForges reserves the right to update this Privacy Policy at any time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

  • TrustForges
  • Email: info@trustforges.com
  • Website: www.trustforges.com